Terms of Service
Effective Date: January 1, 2025
1. Acceptance of Terms
By accessing or using Sanavoria’s site or services, you agree to be bound by these terms.
2. Service Offerings
2.1 Wellness & Sanatorium Packages
These include on-site accommodations, guided activities, and personalized care plans designed for seniors.
Refund and Rescheduling Policy
- Requests for a refund or schedule change must be submitted at least 14 days before program start.
- Approved refunds are processed within 14 days and credited via the original method of purchase.
- Schedule changes are subject to availability and may incur additional fees to cover adjustments.
- If a program is marked non-refundable at booking due to special pricing or third-party arrangements, no refund is offered. This policy ensures staff allocation and facility preparation.
2.2 Digital Guides & Courses
These info products include downloadable materials and online video sessions.
Refund Policy
- Access to digital materials begins immediately after purchase.
- Prior to first access, you may request a full refund within 7 days of purchase.
- After the first access, all sales are final due to immediate delivery of digital content.
- Submit refund requests via our Contact Form.
2.3 Merchandise
Wellness accessories and supportive equipment curated for seniors.
Refund Policy
- Unused, unopened merchandise may be sent back for a full credit within 30 days of delivery.
- Customers cover shipping costs when sending items back.
- Credits are issued within 14 days of receipt and inspection of the merchandise.
3. Contact Information
For questions or requests, reach us at:
- Address: 290 Bremner Blvd, Toronto, ON M5V 3L9, Canada
- Phone: +14166244674
- Business ID: 871968498
- Support: Contact Form
4. Changes to These Terms
Sanavoria may update this policy as needed. We will post changes on this page with the updated effective date.